At TMT Titan Airways Pvt Ltd, we strive to provide our customers with high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer a hassle-free return policy to ensure your satisfaction.


Return Eligibility


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.


Return Process

To initiate a return, please contact our customer service team at Management. Our team will provide you with a return authorization number and instructions on how to return your item. Please do not send your item back to us without first obtaining a return authorization number.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, we will process your refund and a credit will automatically be applied to your original method of payment, within a certain amount of days.


Exchanges

If you need to exchange an item, please contact our customer service team at (120-44444-15). Our team will provide you with instructions on how to exchange your item.


Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team at [info@titanairways.in] within 48 hours of receiving your order. We will provide you with instructions on how to return your item for a replacement or refund.


How to contact us


If you have any questions about our Privacy Policy, you can contact our Data Privacy Officer at privacy@titanairways.in (Opens your email client) or at Data Privacy Office, TMT Titan Airways Pvt Ltd., B-113, Sector 64, Noida-201301 U.P., India.

Thank you for choosing TMT Titan Airways. We value your privacy and appreciate your trust in us.