Introduction:-


We at TMT Titan Airways Pvt Ltd are committed to protecting the privacy of our users. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information collected from our website visitors and customers.


Information We Collect


We may collect personal information that you voluntarily provide to us when you use our website or services. This information may include your name, email address, mailing address, phone number, and payment information. We may also collect non-personal information, such as your IP address, browser type, and operating system, when you visit our website.


  • Name/ title
  • Date of birth
  • Contact details (including email address and telephone/mobile number)
  • Gender.
  • Passport details
  • Country of residence / nationality
  • Emergency contact/ details of next of kin
  • Payment card details
  • Marketing preferences

Use of Information

We may use the information we collect from you to provide our services, process your transactions, and communicate with you about our products and services. We may also use your information to personalize your experience on our website, improve our website and services, and comply with legal requirements.

Disclosure of Information

We use your personal information to support our business and interactions with you. Such as, to

  • Provide you our services and process payments
  • Operate our business
  • Personalize, market, and advertise our products, services, and offers
  • Communicate and interact with you
  • Improve our products, services, and websites/mobile applications
  • Manage your loyalty scheme membership
  • Determine your fitness to travel, provide you special medical assistance, manage an emergency and meet government requirements
  • Identify you through biometric technologies
  • Meet legal obligations, prevent crime/fraud, and for legal purposes.
  • We only collect, process, use, share, and store your personal information where we are satisfied that we have an appropriate legal basis to do so.

We may share your information with third-party service providers who help us provide our services, process your transactions, or communicate with you. We may also share your information with our affiliates and business partners for marketing purposes. We will not sell or rent your information to third parties for their marketing purposes without your explicit consent. We collect users data when they want to register on our site in this regard


We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, your safety or the safety of others, or to investigate fraud or other illegal activities.


Security

We take appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, or use. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.


The TMT Titan Airways Pvt Ltd. is an Indian business, which means your personal information may be transferred and stored in India and other countries which may be outside your country of residence. We will take appropriate steps to ensure that transfers of personal information are by applicable law and fully managed to protect your privacy rights and interests.


How we protect and store your personal information We have implemented and maintained appropriate technical and organizational security measures, policies, and procedures designed to protect the personal information that you share with us and safeguard the privacy of such information.


Your Choices

You may choose not to provide us with certain information, but this may limit your ability to use our website or services. You may also opt-out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.


Changes to Our Privacy Policy


We may update this privacy policy from time to time by posting a new version on our website. We encourage you to review this policy periodically for any changes.

  • • Access personal information.
  • • Restrict the processing of your personal information
  • • Object to the processing (including direct marketing) of personal information
  • • Transfer your personal information
  • • Obtain a copy of personal information safeguards used for transfers outside your jurisdiction
  • • Complain about your local supervisory authority

You can exercise your rights by completing a form on our website or by contacting us by email or post.


How to contact us


If you have any questions about our Privacy Policy, you can contact our Data Privacy Officer at privacy@titanairways.in (Opens your email client) or at Data Privacy Office, TMT Titan Airways Pvt Ltd., B-113, Sector 64, Noida-201301 U.P., India.


Updates to this Privacy policy


We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. If we decide to change our Privacy Policy, we will place any updates on this webpage and the privacy sections of any relevant platforms.


Legal

Without prejudice to your rights under applicable laws, our Privacy Policy is not a contract and does not create any legal rights or obligations.


Thank you for choosing TMT Titan Airways. We value your privacy and appreciate your trust in us.